This year, Older Adults in Technology Services (OATS) from AARP reached two exciting new firsts in bringing our staff together to connect, collaborate, and grow. For the first time ever, we hosted an All-Staff Summit—a dynamic gathering of team members from every corner of the organization. Just weeks later, we welcomed our very first cohort of Senior Planet Technology Trainers and Hotline Agents to a dedicated event focused on elevating their vital work with older adult learners across the country.
These two inaugural events offered a time to reflect on how far we have come, recognize the talent and passion that drives our work, and look ahead at what is next. Each gathering brought its own unique energy and insights—but both were rooted in a shared commitment to our mission and to each other. Read on for highlights from each event.
All Staff Summit
For three sunny days in April, OATS employees from across the country came together at our Manhattan headquarters for the first-ever All Staff Summit. The event offered a unique opportunity to connect across teams, celebrate our shared mission, and spark pioneering ideas for the future. From an energetic pitch competition to an internal resource fair and moving stories from Senior Planet participants, the event was packed with inspiration and collaboration. Laughter, learning, and even a few NYC pigeons helped make the experience unforgettable, strengthening bonds and reminding us of the powerful impact we create when we work together.
Senior Planet Technology Trainers and Hotline Agents Summit
In June, full-time technology trainers, contact center representatives, and key program staff headed to the Big Apple for their chance to connect face-to-face, exchange insights, team up on fresh ideas, and unwind together. Staff heard from OATS leadership about the organization’s impact and future direction, engaged in hands-on workshops, and connected through team-building activities. Standout moments included a dynamic Q&A with Executive Director Tom Kamber, an interactive AI and Education session led by Curriculum Manager Katherine Lam-Bellacero, and a powerful storytelling workshop led by Radio Diaries founder Joe Richman.
These two events were so full of fun, shared learning, and connection that we’re already planning an organization-wide all-staff gathering in the coming years—an opportunity for everyone to have a meaningful way to get to know one another, build camaraderie, and join forces in order to harness the power of technology to change the way we age.
Written by Saunya Connelly