OATS scheduled weekly volunteer engagement activities for Verizon employees to provide 1-2 hours of tech help for seniors, assisting an average of eight older adult participants per session. Verizon volunteers also provided 1:1 training on a weekly basis, mostly held over the phone in partnership with the Senior Planet hotline, assisting older adults with popular technology questions like downloading apps to a new smartphone, sending emails with photo attachments, and more. Verizon volunteers who were interested in participating in the volunteer opportunity signed up 24 hours in advance, and then Senior Planet staff fit-matched them with older adult participants who had expressed interest in personalized virtual instruction. The successful, community-facing initiative highlighted Verizon’s role as a champion of digital inclusion efforts, and helped older adults understand and use technology to improve their lives.